Customer Referral Program Terms and Conditions

The Volato Inc. (“Volato”) Referral Program (the “Program”) has been created to reward our loyal customers for doing what you would already do – recommending us to your peers.

 

These Terms and Conditions (these “Terms”) are a binding agreement between you and Volato and govern your participation in any and all Program offers. By participating in the Program, you acknowledge and agree to these Terms. If you do not wish to agree to and abide by these Terms in their entirety, you are not authorized to participate in the Program.

 

Volato reserves the right to modify these Terms at any time, at its sole discretion, and without notice. Volato may also, in its sole discretion, change, cancel, suspend, or modify any aspect of the Program without notice.

 

Eligibility

 

The Program is open to existing Volato customers with a current, valid membership in a Volato fractional aircraft ownership or Insider deposit program (“you” or “Referrers”). Referrers may refer potential clients (“Prospects”) to Volato through Volato’s Sales department.

 

Reward Criteria

 

Referrers are eligible to receive a Referral Reward (as defined below) for referred Prospects meeting the following criteria (a “Qualified Referral”):

 

  • Within 12 months of the initial referral by Referrer, the Prospect (a) completes the purchase of an interest in any Volato fractional program (a “Fractional Program Referral”) or (b) makes an initial Insider deposit as part of Volato’s Insider deposit program (an “Insider Program Referral”), in each case pursuant to Volato’s then-current program terms.
  • The Prospect is not a current or past fractional or Insider customer of Volato, whether under their personal name or an affiliated entity. For the avoidance of doubt, any additional or subsequent purchases made by a Prospect will not be considered Qualified Referrals.
  • The Prospect has not already had contact with Volato within the last 12 months and will confirm that they were referred by Referrer.
  • The Prospect is (a) a legal resident of the United States of America and (b) if an individual, is at least 18 years old.

 

All determinations as to whether a referred Prospect is a Qualified Referral are made by Volato at its sole reasonable discretion and are final.

 

Referral Rewards

 

Referrer will be eligible for the following Referral Rewards for each Qualified Referral:

 

  • Fractional Program Referrals – $5,000 flight credit
  • Insider Program Referrals – $2,500 flight credit

 

Reward Issuance

 

  • Fractional Program Referrals – Referral Rewards for Fractional Program Referrals will be issued on Referrer’s monthly billing statement in the month following the closing of the fractional transaction and Volato’s receipt of the full purchase price from the Qualified Referral.
  • Insider Program Referrals – Referral Rewards for Insider Program Referrals will be issued on Referrer’s monthly billing statement in the month following the Insider Program Referral customer’s use of the full initial Insider deposit amount for qualifying flight charges.

 

Reward Redemption

 

  • Referral Rewards expire six (6) months from issuance.
  • Referral Rewards may be applied to hourly rate charges for flights flown on any aircraft under Referrer’s Passenger Services Agreement or Insider Membership Agreement.
  • Referral Rewards cannot be applied to or combined with Daily Deals or other special offers or discounts, or to ancillary services such as ground transportation or catering.
  • Referral Rewards have no monetary value and cannot be redeemed for cash.
  • Referral Rewards are contingent on Referrer remaining in good standing under all agreements with Volato at all times.
  • If for any reason any portion of a Referral Reward flight is refunded, the reward will be credited to Referrer’s account.
  • Referral Rewards are not assignable or transferable and may not be auctioned, traded, bartered or sold.

 

Prohibited Conduct

 

Any attempts to manipulate the Program or engage in fraudulent activities, including creating multiple accounts, providing false information, or activity deemed in the sole discretion of Volato to be generally inconsistent with the intended operation of the Program, may result in disqualification from the Program. Volato reserves the right to investigate and take appropriate action against any such suspected activities.

 

Limitation of Liability

 

REFERRERS EXPRESSLY UNDERSTAND AND AGREE THAT VOLATO (INCLUDING ANY VENDORS AND SERVICE PROVIDERS ASSOCIATED WITH OR ASSISTING IN PROVIDING THE PROGRAM) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF VOLATO WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY MATTER RELATING TO THE PROGRAM. TO THE FULLEST EXTENT POSSIBLE BY LAW, VOLATO’S (INCLUDING ANY VENDORS AND SERVICE PROVIDERS) MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), SHALL NOT EXCEED $100 USD.

 

Miscellaneous

 

These Terms constitute the entire agreement between Referrers and Volato concerning Referrers' use of the Program. The failure of Volato to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. If any provision of these terms is found by a court of competent jurisdiction to be invalid, YSI and Referrers nevertheless agree that the court should endeavor to give eƯect to the intentions reflected in the provision, and that the other provisions of these terms shall remain in full force and effect. The section titles in these terms are for convenience only and have no legal or contractual effect. A person who is not a party to these terms shall have no right to enforce or receive the benefit of any of these terms.